Returns and Exchanges
PLEASE NOTE THAT ITEMS BOUGHT IN THE CLEARANCE SALE HAVE A SHORTER RETURNS WINDOW . PLEASE CONTACT US ASAP SHOULD YOU WANT TO RETURN SOMETHING (INFO@SPECIAL-LITTLE-SHOP.COM).
We hope you will be really happy with our products. If for any reason you would like to exchange or return an item this can be easily done within 14 days. Please make sure that the item looks brand new, is in a saleable condition and has the labels attached.
To return an item please contact us by email firstname.lastname@example.org for returns instructions and to discuss your requirements. We aim to be as flexible as possible.
Please note that if you encounter a faulty item, we will refund you the return postage.
All refunds and exchanges will be processed once we receive your return. We recommend you obtain proof of posting from the post office when returning goods as we cannot be held responsible for parcels lost.